Refunds
Refund Policy
Refund Policy
At NIVOLIFY, customer satisfaction is our priority.
Physical Products
We accept returns or replacements for damaged or defective products within 7 days of delivery. The product must be unused and in its original packaging.
Custom Products
Custom-made NFC cards, Google Review cards, and personalized products are non-refundable unless the product arrives damaged or contains a manufacturing defect.
Digital Services
Website design, digital marketing, graphic design, branding, SEO, and other digital services are non-refundable once work has started.
Order Cancellation
Orders may be cancelled before production or shipment begins. Once production has started, cancellation may not be possible.
Contact Us
If you have any questions regarding refunds, please contact us at:
Email: support@nivolify.com